• After-sales service

    After-sales service

    The purpose of our field service personnel is to make the supplied equipment safe and normal operation. We plan to select technical backbone and service experts to form a special working group for on-site service, and directly enter the project site to carry out comprehensive pre-sale, in-sale and after-sale services. Provide the site service schedule including the number of service personnel months during the bidding phase. If the number of such person months cannot meet the project requirements, we will add the number of person months without cost.

    Our site service personnel have the following qualifications: abide by the law and discipline, abide by the rules and regulations of the site. Have a strong sense of responsibility and dedication, on time. Understand the design of contract equipment, familiar with its structure, have the same or similar unit work experience, can conduct the site guidance correctly. Be in good health and be able to work on site. I direction tenderee provide service personnel situation table (not limited to) in a table, we can replace the unqualified field service personnel 1.3 the main task of our field service personnel including equipment call, out of the goods inspection, management of equipment quality problems, guide the installation and debugging, commissioning and performance acceptance test.

    In order to ensure the normal installation and operation of the contract equipment, we are responsible to provide the corresponding technical training. Training content should be consistent with the progress of the project. After signing the contract, we will provide technical training to the tenderee, training maintenance personnel and operation personnel. We provide necessary technical information for the training personnel of the tenderee.